Customer Service Representative

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AVG. SALARY

$40,620

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EDUCATION

High school (GED) +

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JOB OUTLOOK

Decreasing

What To Learn

High School

What high school courses should you take if you're interested in this career? Get your answers from the Business Management and Administration cluster Administrative Services pathway.

Beyond High School

Here's a list of programs that you should consider if you're interested in this career:

Education Level

Education training and experience are required at different levels for success in different occupations.

High school (GED), plus on-the-job training

Customer service representatives typically need a high school diploma or equivalent and receive on-the-job training to learn the specific skills needed for the job. They should be good at communicating and interacting with people. Customer service representatives who provide information about finance and insurance may need a state license.

Insider Info